WordPress Maintenance Plans That Are Actually Included
Updates, backups, security work, monitoring, and unlimited change requests come with Nova managed hosting. Maintenance is included in your plan, not a separate invoice.
See the full managed WordPress hosting platform, or compare monthly plan details and setup fees before you talk with the team.
What Nova WordPress Maintenance Includes
A website care plan should cover the application and the environment underneath it. Nova combines both, so routine upkeep does not become a chain of hourly handoffs.
WordPress Core & Plugin Updates
The platform team handles routine core and plugin updates as part of managed hosting. Update work is included in the plan instead of appearing as billable technician time.
Security Patching
Security work covers WordPress patching and platform protection at the edge. Traefik and a web application firewall help stop hostile requests before they reach the site.
Daily-or-Better Backups
Automated backups are stored in Google Cloud Storage. Scale runs daily, Momentum runs hourly, and Infinite maintains real-time continuous backups.
Uptime & Performance Monitoring
Nova monitors the managed environment so infrastructure and WordPress issues can be investigated in context, without sending you between a host and a maintenance vendor.
Unlimited Change Requests
Submit content, configuration, and maintenance requests through the client dashboard. Managed plans do not add a per-ticket invoice or hourly maintenance meter.
Malware & WAF Protection
Platform-level isolation, security patching, and WAF edge protection work together. Each tenant runs in its own Kubernetes namespace and containers rather than shared PHP or cPanel.
Researching the category before choosing a provider? Read the practical guides to WordPress maintenance cost and evaluating the right WordPress maintenance service.
How Unlimited Maintenance Requests Work
The dashboard is the operating queue for managed work. It gives your request context, assigns it to a human, and keeps the response expectation tied to your plan.
Submit the Request
Describe the change or maintenance issue in your client dashboard, including the affected page, desired outcome, and any relevant files.
A Real Engineer Reviews It
A platform engineer picks up the ticket and works against the actual WordPress and hosting environment. This is not a bot or an AI auto-fixer.
Work Follows Your Support Tier
Scale has a 24hr email response; Momentum has a 4hr priority response with business-hours phone; Infinite has a 1hr response and 24/7 phone support.
Changes Stay Reversible
Core, plugin, security, and requested site work are backed by automated backups. If a change causes a problem, the team has a recent recovery point.
Unlimited means you can keep submitting change requests without a per-ticket invoice. Requests are still handled through the support queue according to the response time and contact channels included with your tier.
Maintenance Coverage by Managed Plan
Every tier combines hosting and maintenance. The main differences are backup frequency, access to staging, support response, and uptime commitments.
Scale
$1,499 one-time setup
- Daily automated backups, 7-day retention
- Email support, 24hr response
- Not included
- No uptime SLA
- Unlimited dashboard change requests
Momentum
$2,499 one-time setup
- Hourly automated backups, 30-day retention
- Priority support, 4hr response; business-hours phone
- Included
- 99.9% uptime SLA
- Unlimited dashboard change requests
Infinite
$5,999 one-time setup
- Real-time continuous backups, 90-day retention
- 24/7 phone support, 1hr response; dedicated account manager
- Multiple staging and development environments
- 99.99% uptime SLA
- Unlimited dashboard change requests
Nova Hosting is also available as a $49/mo light entry tier for one WordPress site, with 10GB storage, 100GB bandwidth, daily backups, 30 SEO audits, and 20 AI drafts per month. The detailed managed maintenance comparison above covers Scale, Momentum, and Infinite.
WordPress Maintenance Packages vs. a Freelancer or Agency Retainer
The meaningful comparison is not simply who can edit a plugin. It is whether maintenance, hosting, recovery, security, and support are one operating system or several separate contracts.
| What to compare | Nova managed plans | Freelancer or agency retainer |
|---|---|---|
| Billing model | Maintenance is included in the managed hosting plan, not a separate invoice. Unlimited dashboard requests have no per-ticket charge. | A freelancer may bill hourly; an agency may use a fixed retainer. Either is usually added on top of a separate hosting bill. |
| Infrastructure access | The same team works with the WordPress installation and the Kubernetes-isolated hosting environment. | An outside provider may maintain WordPress while relying on another company for servers, backups, CDN, and edge security. |
| Backups and recovery | Daily, hourly, or continuous off-site backups are built into the platform according to tier. | Backup scope depends on the engagement and hosting account, so ownership and restore responsibility should be checked explicitly. |
| Response expectations | Published tier response times range from 24 hours on Scale to 1 hour on Infinite. | Availability varies by contract and individual capacity; guaranteed response windows are not automatic. |
| Growth tooling | Hosting plans also include keyword research, content briefs, rank tracking, and AI drafts in the platform. | SEO software and reporting are commonly separate subscriptions or another service engagement. |
A freelancer or agency can still make sense when you need a separate creative partner or a custom project team. Nova is designed for businesses that want WordPress maintenance outsourcing attached directly to the infrastructure, with built-in SEO tooling and clear plan-level support. For a broader explanation of routine site care, visit the website maintenance services page.
WordPress Maintenance FAQ
What is included in a WordPress maintenance plan?
Nova managed plans include WordPress core and plugin updates, security patching, uptime and performance monitoring, daily-or-better automated backups, platform security, and unlimited change requests through the client dashboard. Maintenance is included in your plan, not billed as a separate service.
How much does WordPress maintenance cost?
Nova does not sell a standalone maintenance SKU. Maintenance is included in managed hosting plans priced from $349 to $2,499 per month, plus the published one-time setup fee for each plan. The amount is hosting-plan pricing, not a separate maintenance charge.
Do you offer WordPress maintenance packages for agencies?
Infinite includes white-label options, a dedicated account manager, 24/7 phone support, and a one-hour response time. It is the relevant managed tier for agencies that need maintenance delivered under a client-facing operating model.
How fast do you respond to maintenance requests?
Scale includes email support with a 24-hour response. Momentum includes priority support with a four-hour response and business-hours phone support. Infinite includes 24/7 phone support with a one-hour response and a dedicated account manager.
Are backup and restore capabilities included?
Yes. Scale includes daily backups with seven-day retention, Momentum includes hourly backups with 30-day retention, and Infinite includes real-time continuous backups with 90-day retention. Automated backups are stored in Google Cloud Storage.
Can I outsource all WordPress maintenance to Nova?
Yes, when the site is hosted on a Nova managed plan. The platform team handles updates, security work, backups, monitoring, and unlimited dashboard change requests alongside the infrastructure. Nova does not position this as a maintenance-only add-on for externally hosted sites.
Move the Site, Then Hand Off the Maintenance Queue
Every plan includes a free zero-downtime migration, normally completed in 24–48 hours. Nova moves the WordPress site onto its isolated environment, then backups, monitoring, updates, and dashboard requests become part of the ongoing plan. A 30-day money-back guarantee gives you time to evaluate the fit.